http://www.nowcard.org/nowcardfaq.asp#FAQ23. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. five years I have moved into Gloucestershire. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. To get an older persons bus pass you must 2 Apply to your local council. What do I do with a bus pass which is no longer needed? If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. The cookie is used to store the user consent for the cookies in the category "Other. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Calls from mobiles are likely to be considerably higher than those from landlines. This might be a letter confirming your eligibility and asking if you wish to renew. You should continue to use your current pass, but then cut it up once your new pass arrives. Using your card. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. All rights reserved. You also have the option to opt-out of these cookies. Your pass will be automatically renewed if you have used it within the last 13 months. How much longer should the Sun remain in its stable phase? Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Can I use my pass on Trains? We apologise for any inconvenience that this situation may have caused you. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Our Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Login to renew or manage your Bus Pass and to keep your details up to date. Update or cancel a card. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Find out which bus company you wish to comment about on our bus operator contacts page. How long does it take to renew an older persons pass? Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. These cookies ensure basic functionalities and security features of the website, anonymously. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. You do not need to reapply for your bus pass. These cookies track visitors across websites and collect information to provide customized ads. Welcome to the Highways Service Information Centre. Can I use my English senior citizen bus pass in Scotland? National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Open all. This can be done by visiting a participating library only. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Apply for or renew your bus pass. The expiry date will normally be five years from your birthday. What time can I use my bus pass outside of Gloucestershire? It is no longer. Residents are. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Passes that were automatically renewed should be received by 1st March 2023. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. There is no need to contact us until we get in touch with you. The day and date you experienced difficulties. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. I am a disabled pass holder, will I receive a bus pass renewal letter? In the unlikely event that your pass does not arrive, you should call 01452 426265. The passes will be sent out automatically but people should call the bus renewal hotline . You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Most young disabled (under 16) pass holders should have received a short form to return. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Forgotten your Username? Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. 1 week before current vouchers expire. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. 1 Contents. We will post your renewed bus pass 18days before the old one expires. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Please still, Older Persons bus passes will normally be automatically renewed. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Daily fare: $2.00. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. We send out renewed passes by the end of March. Where you caught it and at what time, along with your destination. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Your older person's bus pass is valid for four years. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. These are mostly people who have held a bus pass since at least 2008 and will now be . This can be your email address or set to something memorable for you. If your pass has already expired you can still renew your bus pass. How do I apply for a disabled persons bus pass? If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. 5 How long does it take to renew an older persons pass? You can apply for a replacement bus pass by filling in the lost bus pass application form. Apply for or renew your bus pass. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. If you have moved address since receiving your bus pass, please notify us of your new address . Typically, we will automatically renew passes for people with visual impairments and hearing impairments. March 2023 renewals. Can I use my OAP bus pass on trains? Major investment in boroughs schools continues! Necessary cookies are absolutely essential for the website to function properly. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. You'll need your current pass in order to renew. No. Your bus pass will be renewed automatically. Renewing an older persons bus pass. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. You can apply for a disabled persons bus pass if you are a Medway resident. A 5 administration fee will be required for a replacement bus pass. This cookie is set by GDPR Cookie Consent plugin. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. When can I use my concessionary bus pass in Gloucestershire? You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. This should include: -. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. The form will ask for a new passport-sized photo, which will be printed on their new card. You do not need to renew an igo card. Application forms for the 'English National Concessionary Travel Scheme . I have not had an automatic renewal what do I do? Customers will receive their new pass to the registered address at least1 week before their current pass expires. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. 2 Are senior bus passes renewed automatically? Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas.