Provide better, safer, patient-centred care. Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. Access from RiO. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. /Tabs /S Date - this defaults to now, the time you are typing the note. Necessary cookies are absolutely essential for the website to function properly. NHSmail 2 Training & Guidance. The cookie is used to store the user consent for the cookies in the category "Performance". Use the NHS number or the minimum dataset of surname (family name), forename (given name), date of birth and gender. Sharing data usually requires manual access and duplicate data entry. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. It's completely changed the way that we document within community nursing services, which enables us to provide better quality care. "These six London mental health trusts now have a modern IT system to support key clinical services. The opportunity to self-manage their care. We have one patient record; no matter if we are treating a podiatry patient or a mental health patient, we have a single view of a patient's needs. Electronic patient records (EPRs) are medical records and notes that are stored in a digital format instead of traditional paper document bundles. Today, its trusted by thousands of healthcare professionals to improve quality of care, clinical safety and patient experience, while also increasing efficiency on a restricted budget. It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. 195 0 obj <> endobj Were already seeing improved interoperability between internal systems due to the flow of data the system provides. Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. Some mental health trusts had started to merge these records, to reduce the clinical risks that this situation had created. Oxleas NHS Foundation Trust was one of the first of the mental health trusts in London to have completed a trust-wide switch to electronic records. Some of our customers experienced a 35% cost reduction in printing costs using Rio Mobilise. Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. Until two years ago, this process would have taken at least a few days, as notes were transported from building to building or selected pages from the notes were faxed. Observations and vital signs are stored immediately on the patients clinical record on the Rio EPR system, so upto-date information is always available at the point of care. Some patients may have multiple services open to them concurrently. This has been reflected in improvements cited in a recent mental health service users survey, conducted by the Healthcare Commission. Rio Mobilise enables health and social care enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time. Rio supports the vision of every patient having one, fully integrated, electronic health record (EHR) to enable the very best and most efficient healthcare. F52cX=sigpkYnfmdqmN Ps-f 7p ! EPR software typically integrates with other medical systems. !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. on behalf of someone else, use the spy glass to search for them. Our Rio EPR system was developed in collaboration with many healthcare experts. ", Mixed reactions to Autumn Statement on NHS funding increase, 2023 predictions: Health tech suppliers give their verdict, Mental health trusts still unable to access patient records months after attack, Digital Healths 2022 Review: Top 10 most read news stories, Maidstone & Tunbridge Wells lead early CMDP accreditation cohort, West Midlands data sharing pilot expands shared records vision, AI awards help build evidence base for technologies health secretary, South London and Maudsley NHS Foundation Trust, NHS App to be used as Covid-19 passport from May 17, Patient Access launches Covid-19 passport feature, Online Covid-19 passports go live in Wales from today, Kings College London launches Covid-19 symptom reporting app, NHS urged to consider Microsoft alternatives following cyber-attacks, Guys and St Thomas delays 450m EPR go live to ensure safety, High profile Palantir and Foxglove debate to close Rewired 2023, Sheffield Teaching Hospitals invests 85m in new Oracle Cerner EPR, In these hard times we should accelerate digital transformation, not put it on hold, Imperial College Healthcare launches Digital Collaboration Space. Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. /F1 9 0 R << /Image33 5 0 R Further info can be found in the staff privacy notice on the trust intranet. endstream endobj 201 0 obj <>stream This website uses cookies to improve your experience while you navigate through the website. The solution provides secure and reliable access to your applications and data, wherever you are. Click here for more information about how we use cookies on our site or read our privacy policy here. ? 2 0 obj Lambeth currently has 1,054 staff now using the RiO system. stream We deployed an Electronic Document Management System (EDMS) in 2007. This functionality can be used as a method of highlighting vitally important Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. The cookies is used to store the user consent for the cookies in the category "Necessary". This might include you using a pulse oximeter to take oxygen readings, which you. I can complete my work no matter where I am, without signal. BT, the local service provider for London, selected the system to meet the immediate business needs of mental health and community trusts in London. The course equipslearnerswith the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. /Length 3316 Improve patient engagement and reduce costs by up to 80%, using artificial intelligence to transform patient services, automate conversations and improve patient care. I have been able to elicit times of the day when a clients mood is low and also underlying concerns that may be triggering this. /F3 11 0 R /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. This is time-consuming and can lead to record inaccuracies and costly reporting inefficiencies. Tameside Council Offices These cookies will be stored in your browser only with your consent. Based on the screening, practitioners offer advice and guidance to police officers, magistrates and other colleagues within the criminal justice system, to help determine the most appropriate level of support and outcome for each person. Design Theoretically informed, longitudinal qualitative evaluation based on case studies. Staff are required to complete the final Formulation section of the form which should reflect consideration of the 5 Ps framework. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. Data sources Data were collected through in depth . Get the most out of your iNetwork Membership, Transforming and Innovating Public Services, The North West Warning, Advice and Reporting Point, Attracting & Retaining Public Sector Skills, Northern WARP Conference: Security in an Evolving World, Driving with Data: People, Place & Prosperity, Protecting Personal Data: Governance, Security & Leadership Conference, Housing and Health: Keys to Integrated Care, Innovation Awards Showcase Celebrate, Learn & Share. This website uses cookies to improve your experience. /CropBox [0 0 595.32 841.92] When approached to help configure this system in 2005, I took it as a unique opportunity to improve the clinical care of mental health service users. << /Image36 6 0 R This is an eLearning module for External Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. Records can be created, accessed, and updated at the point of care reducing clinical risk through misinterpretation of hand-written records. We appreciate all the feedback given. Over 8 million records were migrated from the old system to CITO and, following detailed discussion and debate with a Document Management Working Group, all he existing metadata was remapped to a new structure taken largely from an NHS Scotland Document Management Standard. Tameside We worked to engage clinicians and administration staff by encouraging them to produce their own screen-shot crib sheets for various RiO functions, and by providing individual coaching for those unfamiliar with using computers. << A leading electronic patient record system for secondary care, it operates across mental health, child health and community care settings and interoperates easily with other systems. <> It takes stress off me, when I finish at the end of the day, I have actually finished. Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. This cookie is set by GDPR Cookie Consent plugin. An understanding of the patients daily mood patterns is an important aspect of the care process. It is mandatory to procure user consent prior to running these cookies on your website. Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. Perfect for dispersed teams working from home. We also use third-party cookies that help us analyze and understand how you use this website. In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. NHSE will lead on delivery of the NHS specific recommendations 3 to 7, working closely with the RIO and the broader Critical decisions are taken more quickly because key staff from different teams can review notes, discuss clinical problems and record their conclusions. /F2 10 0 R Rio Cloud is designed to inform healthcare practitioners and put clinical needs first, improving decision making and supporting to provide the best possible care. ePMA software helps to ensure that people receive the correct medication at the right time. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Typical roles include,administration Staff, clinical Staff, clinicalmanagers, socialworkers, healthcare support workers, supportworkersetc. /GS7 3 0 R We can complete all our notes within the patient's property so there's no bringing back paper, there's no filing and it reduces the fact that staff have to return back to the office in their working day. The Skype for Business Learning Series will provide you with . You can work more smartly, removing the need for written records and charts, which lets practitioners spend more time with patients, improve care and safety and save time and money. You can manage prescriptions and medication digitally and reduce the risk of prescribing incorrect medication, allowing you to increase best practice and reduce costs. ", He added: "The true beneficiaries of this project are patients and it is heartening that these advances are taking place in the mental health sector which is so often at the back of the queue. endobj Find out how to enable it. With ePMA, Patients have just one overarching record in Rio, so their prescription and administration record stay with them as they move across the healthcare organisation. Users must have smartcards with the correct codes enabled and a connection to the secure NHS network. Individuals can also fill out pre-appointment and assessment forms before they arrive at the service, reducing admin time and improving the patient experience. It's hugely important that we can give staff the time that they need to do their job within their contracted hours, not having to work additional hours just to keep up. There have been challenges the time taken to input information into the computer based record system was initially a challenge for most teams but in Oxleas we have allowed clinical teams to evolve local solutions depending on their resource base. All clinicians involved in the care of a patient write into the same care record, which enables a care plan to be created more quickly. Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. This course is delivered live on-line with a trainer and can be accessed via a PC,Macor Tablet. Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. include the letters 'NHS' within the written version of the name. . xZ[oF~70b3p&.tEm53C(naX}F~^J\~8?{F2/pw~&E? and practice new skills all without leaving your desk! This cookie is set by GDPR Cookie Consent plugin. It also allows you to see a record of their mood between conversations, giving you a full picture of their mental health so you can make early interventions. This cookie is set by GDPR Cookie Consent plugin. V:'@n`>.m'%NOWw_,APBbEAmGw'qdW I%N RiO in a community trust: Kenny Gibson In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. Specialty - if you work across specialties/services, select the one applicable to this patient note. This allows individuals to reach their full potential while ensuring staff are equipped with the skills to meet the demands of patients. This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. The system supports the vision to hold one integrated, electronic health record (EHR) for each person, to make it possible to deliver the highest quality and most efficient healthcare service. /GS31 4 0 R Old Street /F5 12 0 R gs 2-l6IRyJ!TB:?Z_IIcAoAs0Ag ~!/MP.vC{m^o5Zez|b$23 Vh]KST"dRg=W/i7j_!3./BxXU@Q~>{2@Df%HzxG~J-Ij%?g\6? A wide range of clinical and professional training is available for: nurses, doctors, psychiatrists, therapists, psychotherapists and psychologists. HUMk0h)f7_I7bf{3#)vehcH%?4q It also helps to keep a record of their mood in between conversations, providing you with a more complete view of their mental health and the opportunity to intervene if required. /StructParents 1 Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. We use cookies on this site to enhance your user experience. This is an eLearning module forExternal Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio.
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